Legal notice​

Legal notice

This legal notice contains the terms of use for the website www.voltes.com, which GRUP VOLTES, comprising VOLTES S.L.U (B25237975), CORPVOLTES S.L (B25474090), VOLTES CONNECTA S.L.U (B22583881), SIMVOL 4 S.L.U (B25384009), and VOLTRANSCO S.L.U (B25467812), makes available to users in order to provide information about the content, services, and/or products offered by the owner or third parties.

I. IDENTITY OF THE WEBSITE OWNER

In compliance with the information duty under Article 10 of the law 34/2002, dated July 11, regarding information services and electronic commerce, we inform users of the website owner’s details:

  1. Entity: VOLTES SLU
  2. Registered Address: Polígon Industrial la Noguera, Av. de la Pau, 2, 25670 Térmens, Lleida
  3. Email: protecciodades@voltes.com
  4. Phone: 973180086
  5. Tax Identification Number: B25237975
  6. Commercial Registry: Registered in the Lleida Commercial Registry, Volume 27, Page 167, Sheet L-481.
  7. Web address: www.voltes.com
 

II. USER STATUS AND ACCEPTANCE OF TERMS OF USE

Accessing, browsing, and/or using the information, content, services, and/or products offered on the website confers the status of user. Whether an individual or entity, the user is subject to the full, express, unreserved acceptance of the legal terms provided on the website, namely:

The owner advises users to read these terms and conditions carefully. Users can freely access, print, download, and store them in paper or electronic format at any time.

If users disagree with the content of the specified legal texts, they must refrain from accessing, browsing, or using the information, content, services, and/or products on the website.

Access to the website is free, except for the cost of the connection through the telecommunications network provided by the user’s contracted service provider.

III. USER AND PASSWORD

In general, accessing, browsing, and/or using the information, content, services, and/or products on the website does not require prior user registration.

IV. WEBSITE USE STANDARDS

Users commit to using the information, content, services, and/or products offered by the owner or third parties according to the law, good practices, public order, and the content of this legal notice and the legal texts.

Users also pledge not to use the website, information, content, services, and/or products for illegal, harmful purposes, or in a way contrary to this legal notice or other legal texts, or detrimental to the interests or rights of the owner or third parties.

Specifically, users must not use the aforementioned for purposes including but not limited to:

  1. Engaging in illegal, harmful, illicit activities contrary to good practices and public order.
  2. Disseminating information or content that affects personal dignity, is threatening, defamatory, harassing, discriminatory due to gender, race, religion, beliefs, age, or condition, or of a racist, xenophobic, pornographic nature, advocating terrorism, or violating human rights.
  3. Destroying, altering, rendering useless, interrupting, fraudulently using, or otherwise damaging the website’s information, content, services, and/or products, or installing malware.
  4. Use programs or devices to circumvent controls, security measures, or passwords implemented by the cardholder.
 

V. INTELLECTUAL AND INDUSTRIAL PROPERTY

1.- Users acknowledge that the website is owned by the holder, who is either the author or holds the relevant license for the information, content, services, and/or products offered by the owner or third parties.

  • Distinctive signs such as trademarks, trade names, and logos.
  • Appearance, presentation, look and feel, colour combinations, and design.
  • Source code, object code, software programs, multimedia products, databases, and other elements necessary for its operation.
  • Texts, comments, messages, images, graphics, drawings, designs, sounds, audio, videos, and photographs.

2.-User access to the information, content, services, and/or products offered by the owner does not imply or involve any waiver on the part of the owner regarding these rights, nor does it constitute the total or partial transmission, assignment, or licensing of these intellectual and industrial property rights. It does not grant the user any right to use, modify, exploit, reproduce, distribute, publicly communicate, or transform them without the prior written authorization of the owner of these rights.

3.-The reproduction, distribution, transformation, and public communication, including making them available to the public, as well as the modification, alteration, or decompilation of all or part of the information, content, services, and/or products offered by the owner, whether for commercial purposes or not, on any medium and by any technical means, is expressly prohibited without the prior written authorization of the owner

4.-The users are authorized to access, view, use, print, download, and store the information, content, services, and/or products offered by the owner exclusively for their personal, private, and non-profit use, without any commercial purposes. However, the user must maintain the indication of the origin and authorship of the same, as well as the copyright symbol and/or industrial property notes of their owners. The user agrees not to remove or alter copyright mentions such as © and TM.

5.-The contributions made by the user, such as ideas, projects, proposals, content, opinions, etc., that are submitted or shared with the owner, through any means, format, or technology, whether written, oral, audio, audio-visual, via email, fax, postal mail, social networks, or any other means, grant the website owner a free, non-exclusive, worldwide license, in all languages and for the duration permitted by current legislation, to use and exploit these contributions for any purpose or objective. This includes, but is not limited to, the rights of exploitation, fixation, reproduction, distribution, public communication, transformation, translation, or digitization, as well as making them available to the public and commercial exploitation in any format, medium, or technology currently known or that may be known in the future, in whole or in part. This license also includes authorization to incorporate and commercialize these contributions in any kind of media.

Similarly, the user grants the right to assign and/or sublicense these contributions to third parties, without this being understood as a violation of the moral rights of the author of the contributions.

The user will be responsible for the authorship and originality of their contributions, as well as for the peaceful exercise of their use. Therefore, the user is responsible for ensuring that their contributions do not infringe upon the rights of third parties or violate any current legislation on intellectual property, industrial property, or trade secrets. This includes ensuring that the contributions do not contain confidential or secret information protected by contractual agreements

The user also undertakes the obligation to hold the owner and/or its representatives, partners, managers, agents, employees, etc., harmless and free from any liability that may arise from the exercise of actions, whether judicial or not, resulting from the infringement of third-party rights or the current legislation related to the contributions.

In order to preserve possible intellectual and industrial property rights or trade secrets, in the event that any user or third party considers that there has been a violation of their legitimate rights through the use of information, content, services, and/or products on the website, they must notify this circumstance in writing to protecciodades@voltes.com, indicating the following:

  1. The personal data identifying the interested party who is the holder of the presumed infringed rights.
  2. The contents protected by intellectual property rights and their location on the website.
  3. The accreditation of the existence, ownership, and validity of the aforementioned intellectual property rights.
  4. The explicit declaration in which the interested party takes responsibility for the accuracy of the data and information provided in the notification referred to in this point.

VI. PERSONAL DATA PROTECTION POLICY

Through this website, is processed personal data of users, so it is necessary for the user to carefully read the privacy policy available in the link described in clause two, as well as the different informative clauses accompanying each of the different forms enabled for the collection of personal data.

It is informed that, in any case, the personal data collected through this website will be processed in compliance with the provisions of the General Data Protection Regulation 2016/679 and the applicable Spanish legislation, Law 3/2018.

VII. COOKIES POLICY

The cookie policy of the owner is accessible from the link described in clause two.

VIII. LINKS POLICY

The owner provides users with links for purely informational purposes, but without knowing, controlling, endorsing, or recommending the content, products, or services provided by the websites to which the links are established.

Therefore, the owner does not assume any responsibility for any aspect related to the website to which a link is established from this website.

Any person who wishes to include a link to the owner’s website on their website must meet the following conditions:

  1. The link will only be allowed to the home website, and deep links and frames are therefore prohibited.
  2. They will not be made with the link, false, incorrect or denigrating statements or indications, or contrary to law, morality or good customs, about the owner, information, content, services and / or products offered or their managers or employees.
  3. Links are not allowed from pages that affect the dignity of the person, that are threatening, defamatory, vexatory, insulting or discriminatory for reasons of sex, race, religion, beliefs, age or condition, among others, of a racist, xenophobic, pornographic, apology of terrorism or attack against human rights, that attempt against youth or childhood, public order or safety.
  4. The establishment of a link does not imply that any type of link or legal relationship between both parties is established or exists.
 

IX. SAFETY

The user must be aware that security measures on the Internet are not entirely reliable and that therefore, the owner cannot guarantee the absence of malware or other elements that may cause alterations in the user’s computer systems (software and hardware).

To promote the use of the Internet safely and to avoid fraudulent situations of theft and identity theft of the user, it is important to take into account the following security recommendations that the user must apply:

  1. Under no circumstances will the owner of the website or any worker, collaborator or supplier ask the user, either by phone, SMS, WhatsApp, email, etc., for the access code (login or ID and password or password), DNI, NIE or passport, or other data such as credit cards, Social Security numbers, etc.
  2. The user must be suspicious of a request of this type, and in no case should he respond, forcing himself to immediately contact the owner of the website through the telephone number of the Responsible (973180086).
  3. Access to the website of the owner must be done by typing directly the address or URL in the browser, being unadvisable to do so through a link, an email or a web page that is not trusted.
  4. It is necessary to have an antivirus activated, as well as install all updates of browsers and other programs used by the user.
 

X. ADVERTISING

This website may host advertising content or be sponsored.

Advertisers and sponsors are solely responsible for ensuring that the material submitted, for inclusion on the website, complies with the regulations that may be applicable in each case.

The owner will not be responsible for any error, omission, inaccuracy or irregularity that may be included in the advertising content or the sponsors.

In any case, to file any claim related to the advertising content inserted on this website, you can go to the following email address protecciodades@voltes.com.

XI. SOCIAL NETWORKS

The owner uses social networks to advertise its services and / or products.

The user may join the groups that the owner has in different social networks, so that when he becomes a follower or fan of them, he accepts the conditions of use and privacy policy of the social network in question, as well as the legal notice and other legal texts of the owner of the website.

The corporate accounts of the holder’s social networks are the following:

  • LinkedIn: https://www.linkedin.com/company/voltes/
  • Twitter: https://twiter.com/GrupVoltes
  • YouTube: https://www.youtube.com/@grupvoltes
 

XII. CHATS AND FORUMS

The owner may have areas for user participation (forums, chats, etc.), without the owner participating in any way in them. In this case the user is solely responsible for the comments, contributions or opinions published, so the owner will not be responsible for them in any case.

The owner reserves the right to withdraw all comments and contributions that violate the legal notice and other legal texts, as well as suspend or unsubscribe the user.

XIII. MINORS

The owner directs its services to users over 18 years of age, so minors under this age are not authorized to use the services and / or products offered.

XIV. EXCLUSION OF GUARANTEES AND LIABILITY REGIME

The user accepts that access to the website and the use of the information, contents, services and / or products offered therein, is carried out under his sole and exclusive responsibility, without the owner being able to guarantee:

  1. That the information is accurate to, complete, updated or useful.
  2. The adequate speed of access, availability and continuity of the operation of the web.
  3. The absence of viruses or other elements that may cause alterations.

The owner excludes, to the extent permitted by law, any liability for damages of any kind that may have or are related to the information, content, services and / or products offered on the website, as well as the lack of availability or continuity of the operation of the website.

The owner of the website in compliance with the provisions of art. 11 and 16 of Law 34/2002, will actively collaborate in the withdrawal or, where appropriate, blocking of all content that could affect or contravene applicable legislation, the rights of third parties or are contrary to morality or public order.

The user assumes that the owner, where appropriate, may inform the administrative or judicial authorities of those facts that may constitute an illegal or harmful activity, without the need to previously notify the user, as well as pursue the breach of this legal notice and the rest of the legal texts, exercising all actions that may correspond to him by law.

XV. FORCE MAJEURE

Without prejudice to the foregoing, the owner will not be responsible for delays or failures that occur in the access, operation and operability of the website, information, content, services and / or products, as well as interruptions, suspensions or malfunction of the same, when they have their origin in breakdowns produced by natural disasters such as earthquakes, floods, lightning or fires,

Force majeure situations, extreme emergency situations such as viruses, pandemics, wars, military operations, civil unrest, strikes, lockouts or any other situation of force majeure or fortuitous event.

XVI. INTERRUPTION, SUSPENSION AND CANCELLATION

The owner of the website makes all reasonable efforts to guarantee the accessibility and availability of the website every day of the year.

However, it reserves the right to interrupt, block, suspend and/or cancel access to information, content, services and/or products on the website without prior notice, at any time, among others, for the following reasons:

  1. Safety, technical, operational, maintenance or force majeure causes.
  2. If the website is used fraudulently or abusively.
  3. For breach by the user of the legal notice and other legal texts.
 

XVII. MODIFICATION OF THE CONDITIONS OF THE LEGAL NOTICE

The terms and conditions of the legal notice and other legal texts are those in force since the date of the last update, are subject to changes and updates continuously, so the published version may be different at each time the user accesses the website.

The owner of the website may at any time add, update, modify or delete the terms and conditions of the legal notice and other legal texts, modifications that will come into force from their publication on the web, being applicable to all users from that date and from now on.

XVIII. APPLICABLE LAW, AND JUDICIAL JURISDICTION 

This legal notice and other legal texts will be governed and interpreted in accordance with Spanish legislation, to which both parties expressly submit and which will therefore be the only applicable law.

For the resolution of all disputes, discrepancies, controversies, issues or claims resulting directly or indirectly from the interpretation, compliance or non-compliance, execution, resolution or nullity of this legal notice and the rest of legal texts, both parties, agree to submit to the jurisdiction and competence of the Judges and Courts of the domicile of the consumer and user, provided that it is located in Spanish territory and acts as a consumer and user.

Otherwise, submission will be to the Courts and Tribunals of the city of Lleida, Spain.

Version 01.2023

All rights reserved © (VOLTES SLU)